Cookie Policy

Cookies are small text files stored on your device, such as a computer, tablet, or mobile phone, when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site's owners. Cookies allow a website to recognise your device and remember information about your visit, such as your preferences, or whether you have logged in.

At RioAce, we use cookies to enhance your gaming experience, ensure the security of your account, and understand how our services are used. This helps us to continually improve our platform and offer a more personalised and efficient service to all our players.

RioAce uses cookies for several purposes, all designed to improve your interaction with our site. These purposes include remembering your preferences, enabling secure login, analysing site performance, and delivering relevant marketing messages. Cookies help us to identify you as a unique user, making your experience smoother and more tailored to your individual needs. Without certain cookies, some functionalities of our site would not be available.

Essential cookies are fundamental to the operation of the RioAce website. These cookies are strictly necessary to enable you to move around the site and use its features, such as accessing secure areas of the website, managing your account, and processing transactions. Without these cookies, services you have asked for, like logging into your account or making deposits, cannot be provided. They do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Analytics cookies collect information about how visitors use the RioAce website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. RioAce uses this data to understand site traffic, identify popular content, and optimise our platform's performance and user interface. This helps us ensure our website is intuitive and responsive.

Functional cookies allow the RioAce website to remember choices you make, such as your username, language, or the region you are in, and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. These cookies remember that you have visited our website and this information may be shared with other organisations such as advertisers. This means that after you have been to the RioAce website, you may see advertisements about our services elsewhere on the internet. We use these cookies to tailor our marketing efforts and ensure that our promotional messages are targeted and useful.

In addition to our own cookies, RioAce may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These third-party cookies are set by domains other than RioAce's own website. They are often used for site analytics, advertising, and social media integration. For example, we might use Google Analytics to help us understand how our site is used, or embed content from third-party platforms that may set their own cookies. We do not control the practices of these third parties and their cookie usage is governed by their own privacy policies.

The duration for which a cookie remains on your device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary and typically expire when you close your browser. They are used to link your actions during a single browsing session. Persistent cookies remain on your device for a set period specified in the cookie, or until you delete them. These cookies are activated each time you visit the website that created that particular cookie. RioAce uses both session and persistent cookies to ensure a consistent and secure experience.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the RioAce website, and some features may not function correctly. For example, you may not be able to log in, make deposits, or access certain personalised content.

You can typically find these settings in the "options" or "preferences" menu of your browser. You can also consult the "help" section of your browser for more details. For specific instructions on how to manage cookies, you may wish to refer to the following resources:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b9-d9bb-efcb44dcdf6f
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

For more information about cookies and how to control them, you can visit www.allaboutcookies.org or www.youronlinechoices.eu.

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. As there is not yet a common understanding of how to interpret the DNT signal, RioAce does not currently respond to DNT browser signals. We continue to monitor developments around DNT and other privacy-enhancing technologies.

RioAce may update this Cookie Policy from time to time to reflect changes in technology, our services, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Significant changes will be communicated through prominent notices on our website or directly to you, where appropriate.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact us. You can reach the RioAce support team through the contact methods provided on our website. Our dedicated team is available to assist you with any inquiries you may have regarding your privacy and data protection.